Balzac Paris

You have 30 days after placing your order to return an item. Please make sure to keep the original packaging and label, and that the item is not damaged or stained.If you are returning your order in its entirety, please return the free goodie. Failure to do so may result in non-refundable delivery charges.&#xA0;Returns are free of charge in France and abroad. &#xA0;

You have 30 days after placing your order to return an item. Please make sure to keep the original packaging and label, and that the item is not damaged or stained. If you are returning your order in its entirety, please return the free goodie. Failu

I WOULD LIKE TO RETURN MY ORDER

RETURNS & REFUNDS

I WOULD LIKE TO MODIFY OR CANCEL MY ORDER

I HAVE NOT RECEIVED AN ORDER CONFIRMATION EMAIL

HOW CAN I TRACK MY ORDER?

I HAVE A PROBLEM WITH MY ORDER, WHAT SHOULD I DO?

HOW TO CHOOSE MY SIZE?

CAN I RESERVE MY BASKET ?

ORDERS

I WOULD LIKE TO KNOW THE DELIVERY COSTS

I WOULD LIKE TO KNOW THE DELIVERY TIMES

I DIDN'T HAVE ANY INFORMATION ABOUT THE SHIPPING OF MY ORDER FOR SEVERAL DAYS.

I SEE THAT MY PACKAGE IS MARKED AS DELIVERED BUT I HAVEN'T RECEIVED ANYTHING

I SEE THAT MY ORDER HAS BEEN RETURNED TO THE SENDER

I HAVE NO NEWS ABOUT MY CLICK & COLLECT ORDER

DELIVERY

I WOULD LIKE TO MAKE A RETURN REQUEST

I CAN'T FIND MY RETURN LABEL ON MY BALZAC PARIS ACCOUNT

WHEN CAN I EXPECT MY REFUND?

I WOULD LIKE TO EXCHANGE AN ITEM

MY ITEM HAS A DEFECT, WHAT SHOULD I DO?

I WISH TO RETURN OR EXCHANGE AN ITEM PURCHASED AT GALERIES LAFAYETTE

I WOULD LIKE TO KNOW MORE ABOUT YOUR INTERNATIONAL PRICING POLICY

I WOULD LIKE TO KNOW IF MY PAYMENT IS SECURE

I WOULD LIKE TO KNOW MORE ABOUT THE PAYMENT METHODS AVAILABLE FOR MY ORDER

I WOULD LIKE TO KNOW WHEN MY ACCOUNT WILL BE CHARGED

I CANNOT PAY FOR MY ORDER

I WOULD LIKE TO COLLECT MY INVOICE

I WOULD LIKE TO PAY FOR MY ORDER IN FULL OR IN PART WITH A COUPON OR GIFT CARD

I WOULD LIKE TO BENEFIT FROM TAX RELIEF

PAYMENT

I WANT TO CREATE MY BALZAC PARIS ACCOUNT

I WOULD LIKE TO SUBSCRIBE OR UNSUBSCRIBE TO THE BALZAC PARIS NEWSLETTER

I WANT TO CHANGE MY ACCOUNT DETAILS

I WANT TO CREATE OR MODIFY MY LIST OF FAVOURITES

I AM LOOKING FOR INFORMATION ON PERSONAL DATA

I WANT TO DELETE MY ACCOUNT

MY ACCOUNT

I WOULD LIKE TO KNOW IF MY PIECE CAN BE REPAIRED

I WANT TO KNOW HOW TO TAKE CARE OF MY PIECE

I WOULD LIKE TO KNOW THE STATUS OF MY REPARATION

I WOULD LIKE TO TOUCH UP MY PRODUCT

MAINTENANCE & REPAIRS

HOW CAN YOU CONTACT US?

OTHER REQUESTS

I WOULD LIKE TO RETURN MY ORDERUpdated 20 days ago