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DELIVERY

I WOULD LIKE TO KNOW THE DELIVERY COSTS

Metropolitan France Free delivery rate : 200.00€Standard home: Colis privé - Delivery within 2 working days after 48 hours of order preparation - 6.00 euros. Home express: Chronopost (Chrono 18) - Next day delivery if ordered before 12 noon - 9.90 eu

I WOULD LIKE TO KNOW THE DELIVERY TIMES

You can find all delivery times by country here. Some items may have longer delivery times (5 to 10 days). In this case, this is indicated on the product description page. Please note! Express delivery is only available if the order does not contain

I DIDN'T HAVE ANY INFORMATION ABOUT THE SHIPPING OF MY ORDER FOR SEVERAL DAYS.

My tracking number is not displayed. When your order is dispatched, you receive a confirmation email with the tracking number. It may take a few hours for the tracking number to update while our carrier collects your order. If you do not receive this

I SEE THAT MY PACKAGE IS MARKED AS DELIVERED BUT I HAVEN'T RECEIVED ANYTHING

Rest assured, customers are sometimes notified a day in advance of the arrival of their package, even though it does not arrive until the following day. If you have not received your package the next day, please contact Customer Services at bonjour@b

I SEE THAT MY ORDER HAS BEEN RETURNED TO THE SENDER

You may receive notification from the carrier that your package has been returned to sender. Rest assured, if this happens, we will be able to reship your package as soon as we receive it in our warehouses, or to launch the refund if wanted. To do th

I HAVE NO NEWS ABOUT MY CLICK & COLLECT ORDER

Rest assured, if you are unable to track your Click & Collect order, you can contact us at [email protected] so that we can send you the information relating to the tracking of your order.